Shipping & Return Policy
We ship to all locations within the United States. Shipping times depend on your location. If you live down the street from us in Colorado, you'll get it faster than if you live in Alaska. Receive free shipping via FedEx Ground in the U.S on orders over $200. Expedited shipping option are available during checkout.
If for any reason you are not completely satisfied with your Grandeur purchase, you may return your item(s) within 30 days of delivery. All returns require an RGA Request Form. The RGA Request form must be acquired by contacting Grandeur Hardware directly. All returns require a proof of purchase and must be returned in new, unused, and unaltered condition. An RGA must be requested within 30 days of the delivery date. If you purchased Grandeur product from a third-party retailer, returns must be initiated through that retailer.
No returns after 30 days are permitted.
For more information, please contact us directly via the form on our CONTACT US page using the topic "Returns/Exchanges/Warranty".
Returns Contact Info
Orders Contact Info